Episode 27

full
Published on:

22nd Jan 2025

Crafting a Powerful Client Experience for Your Brand

Are you overlooking the importance of the client experience? In this episode, Ali dives into how it can change the game in your brand’s success. 

Time-stamps: 

The stages of the client experience (2:13)

The impact of your client experience on your brand (7:36)

The Brand Strategy Framework (12:44)

How to improve your client experience (14:03)

Mentioned in This Episode:

Power Hour Call: https://brandandmarket.17hats.com/p#/scheduling/xxdbpbkwxhtvxnhfbwgpnbgkzbzhwxrr

Brand Strategy Framework: https://brandandmarket.thrivecart.com/brand-strategy-framework-course/

Website: brandandmarket.co

Instagram: instagram.com/brandandmarket.co

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About the Podcast

The Brand & Market Podcast - Turning Airbnb Listings into Legacies
A podcast for Airbnb hosts who want more than just bookings—they want a brand that guests remember.

Hosted by Ali Haney, a Superhost for over six years with 200+ 5-star reviews, each episode dives into the real-world strategies that turn short-term rentals into standout experiences.

You’ll get practical insights on branding, marketing, and guest experience that help you increase nightly rates, attract your ideal guests, and make your Airbnb business work for you. Plus, hear from experts in real estate, design, and hospitality sharing tips you can implement right away.

No fluff. No guessing. Just actionable advice for Airbnb hosts ready to elevate their listings and create a business that lasts.

About your host

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Alexandra Haney